Wear them or it's free
Our 90-day guarantee, in plain English.
We're a new brand. We know you've been let down by compression socks before. So here's the deal.
We read thousands of reviews of compression socks. The same complaints came up again and again.
90 days to decide
Wear your Kindly socks for up to 90 days from delivery. Wash them. Live in them. If you don't love them, tell us and we'll refund you. Yes, even if you've worn them. [CONFIRM: worn pairs accepted]
Free first size exchange
Too snug or too roomy? Email us with your order number and the size you need. We'll send the new size. Your first exchange is free. [CONFIRM: does the customer send the first pair back?]
How to ask
Email [CONFIRM: support email] with your order number. A real person will reply within [CONFIRM: 1 business day]. No forms, no runaround.
The small print, in big letters
The guarantee covers orders bought on our own website. Refunds go back to your original payment method. [CONFIRM: return shipping, refund timing, limits per customer]
Wear them or it's free
Wear your Kindly socks for up to 90 days. If you don't love them, tell us and we'll refund you. Yes, even if you've worn them. [CONFIRM: terms]
- 90 days to decide
- Free first size exchange
- A real person answers your email