Refund policy
Our 90-day "Wear Them or It's Free" guarantee
Wear your Kindly socks for up to 90 days from the day they arrive. If you don't love them, email us and we'll refund the price of the socks to your original payment method. Yes, even if you've worn them.
Free first size exchange
Wrong size? Your first size exchange is free. Email us your order number and the size you need, and we'll send the new pair.
How to start a return or exchange
- Email us with your order number.
- Tell us whether you'd like a refund or a different size.
- We'll reply within 1 business day with the next steps.
Refunds
Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.